Last updated: June 22, 2026
UGCClip is operated from Ontario, Canada. Questions? Email support@ugcclip.app.
These Terms of Service (“Terms”) govern your access to and use of UGCClip, including the website at ugcclip.app and the related application and services (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
UGCClip (“UGCClip”, “we”, “us”, or “our”) is an AI-powered creative platform operated from Ontario, Canada. UGCClip helps brands and creators generate short-form advertising content, including UGC-style video concepts and clips, product visuals, image ads, reusable creator avatars, captions, and export-ready marketing assets.
You must be at least the age of majority in your province, state, or country (and at least 18) to use the Service. You are responsible for the information you provide, for keeping your login credentials secure, and for all activity that happens under your account. You agree to provide accurate information and to keep it up to date. Notify us promptly if you believe your account has been accessed without authorization.
UGCClip lets you create products and brand profiles, enter prompts and creative direction, upload images and assets, and generate creative outputs using artificial intelligence. We may add, change, or remove features over time. Some features are experimental or may be offered to a limited set of users.
Paid generations are funded by credits. You can obtain credits through a monthly subscription plan or by purchasing one-time credit packs. Subscriptions renew automatically each month until cancelled. Plan prices, included credits, and pack pricing are shown on our Pricing page and in your billing settings. A paid subscription is billed at signup and renews monthly at the price disclosed at checkout until cancelled.
Credits are a prepaid, in-app unit used to access paid generation features. Credits have no cash value, are not money or a stored-value instrument, cannot be exchanged for cash, and are non-transferable. Except where required by law or expressly stated in these Terms, purchased credits and subscription fees are non-refundable, and unused subscription credits may expire or not roll over between billing periods. Credits that have been spent (used to generate content) are final and non-refundable — a refund, if any, is limited to unused credits. If you initiate a chargeback or payment dispute, we may revoke any remaining unused credits and suspend your access; already-used credits are not restored or refunded.
Payments are processed by Stripe. By purchasing, you agree to Stripe’s terms and authorize us (through Stripe) to charge your payment method for the amounts shown at checkout, including any applicable taxes. Taxes may apply and are calculated at checkout based on your location. Prices shown do not include tax unless stated. We do not store your full card number; card details are handled by Stripe.
Generations rely on third-party AI and media providers. If a generation fails before it completes, we aim to return the associated credits to your balance. We do not guarantee that any generation will succeed, complete within a particular time, or be available during provider outages, maintenance, or rate limits. Re-running or creating a new variation of an output is a new generation and may use additional credits.
“Your Content” includes the prompts, product and brand information, descriptions, images, and other assets you provide or upload. You retain your rights in Your Content. You grant us a non-exclusive, worldwide license to host, store, process, and transmit Your Content to operate and provide the Service, including sending it to the AI and cloud providers needed to produce your outputs. You represent that you have the rights necessary to provide Your Content and that it does not infringe anyone else’s rights or violate any law.
“Outputs” are the images, videos, captions, voiceovers, avatars, and other assets generated through the Service. As between you and us, and subject to your compliance with these Terms and any third-party provider terms, you may use the Outputs for your own personal and commercial purposes, including advertising.
Because Outputs are produced by AI, we do not and cannot guarantee that any Output is unique, original, or eligible for copyright or trademark protection, or that it does not resemble content generated for others or content owned by third parties. We make no promise of exclusive ownership in any Output. You are responsible for reviewing Outputs and for how you use them, including obtaining any rights, releases, or disclosures required for people, brands, products, music, or other materials depicted, and for following the advertising and platform rules that apply to you.
AI-generated content can be inaccurate, inconsistent, or unexpected, and may not match your intent. We do not warrant the accuracy, quality, legality, or fitness of any Output, and we make no guarantee about advertising performance, conversions, or results.
You agree not to use the Service to create, upload, or distribute content that:
You are responsible for ensuring your prompts, uploads, and Outputs comply with the law and with the terms of the platforms where you publish them.
The Service itself — including our software, models’ orchestration, branding, and website — is owned by us or our licensors and is protected by intellectual property laws. These Terms do not grant you any rights in the Service other than the limited right to use it as permitted here.
We rely on third parties to provide the Service, including payment processing (Stripe), cloud hosting and storage, and third-party AI and media providers that generate or process content. Your use of the Service may be subject to those providers’ terms, and their availability and performance are outside our control. Some of these providers may process data outside Canada. See our Privacy Policy for more.
We store Your Content and Outputs using cloud storage to operate the Service. We do not guarantee that assets will be stored indefinitely, and you are responsible for keeping your own copies of anything you want to retain. We may delete content in accordance with our retention practices or these Terms.
You can manage or cancel your subscription from your billing settings. Cancellation stops future renewals; it does not retroactively refund the current period. You retain access to any remaining credits as described in these Terms unless your account is suspended or terminated.
We may suspend or terminate your access if you breach these Terms, use the Service unlawfully or abusively, or to protect the Service or others. You may stop using the Service at any time. On termination, your right to use the Service ends, and we may delete your content.
The Service and all Outputs are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any provider will remain available.
To the maximum extent permitted by law, UGCClip and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the greater of the amounts you paid us in the three (3) months before the event giving rise to the claim, or CAD $100. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
You agree to indemnify and hold UGCClip harmless from claims, damages, and expenses arising out of Your Content, your Outputs, your use of the Service, or your breach of these Terms.
We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts located in Ontario will have exclusive jurisdiction, except where applicable law gives you the right to bring a claim elsewhere.
Questions about these Terms? Contact us at support@ugcclip.app.
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